IF YOU OWN OR LEASE OR PREVIOUSLY OWNED, PURCHASED, OR LEASED CERTAIN TOYOTA SIENNA VEHICLES, YOU COULD GET BENEFITS FROM A CLASS ACTION SETTLEMENT.
Please note that the period in which to submit claims expired on August 9, 2019 and no more claims can be submitted for review at this time. We have been informed that Toyota has sent out letters to class members reminding them of the Customer Confidence Program, which is available to eligible class members. However, this does not affect the expiration of the claim period.
On June 4, 2019, the Court held the Final Fairness Hearing. On June 10, 2019, the Court issued its Final Order and Final Judgment approving the settlement. No appeals were filed and the settlement is now final and is being fully implemented, subject to the terms and conditions of the Settlement Agreement.
There is a proposed Settlement that has been preliminarily approved by the Court in a class action lawsuit against Toyota Motor Corporation, Toyota Motor North America, Inc., Toyota Motor Sales, U.S.A., Inc., Toyota Motor Engineering & Manufacturing North America, Inc., Toyota Motor Manufacturing, Indiana, Inc. (“Toyota”) concerning certain Toyota Sienna vehicles. If you are included in the Settlement you have legal rights and options and deadlines by which you must exercise them.
You are included in the Settlement if you owne(d), purchase(d) or lease(d) 2011 through 2018 model year Toyota Sienna vehicles, which are referred to in this Notice as “Subject Vehicles.”
The Settlement offers several benefits including a Customer Confidence Program providing prospective coverage for certain repairs to certain sliding door parts of the Subject Vehicles, a Loaner Vehicle to eligible Class members (whose Subject Vehicles are undergoing repairs that are covered by the Customer Confidence Program that will exceed four hours to complete), and reimbursement of certain out-of-pocket expenses. Each of these are described in more detail below, in the Settlement agreement, and in the FAQ section of this Settlement website.
YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT
SEEK COVERAGE UNDER THE CUSTOMER CONFIDENCE PROGRAM
You may have your Subject Vehicles’ sliding doors inspected by an authorized Toyota Dealer at no cost to you. Each Subject Vehicle is eligible for one inspection within one year from the date of entry of Final Order and Final Judgment. Pursuant to this paragraph and upon a Class Member’s request to an authorized Toyota Dealer to inspect a Subject Vehicle’s sliding doors, the Toyota Dealer will inspect the Subject Vehicle’s sliding doors based on the Inspection Protocol. Depending on the results of the Inspection Protocol, the Toyota Dealer, if necessary, may conduct certain repairs to your Subject Vehicle’s sliding door cable sub-assembly, sliding door center hinge assembly, fuel door pin and fuel door hinge, sliding door front lock assembly, sliding door rear lock assembly, or G04 recall remedy kit.
You may also request a Loaner Vehicle while your Subject Vehicle is undergoing a repair pursuant to the Settlement Agreement. You are eligible to receive a Loaner Vehicle if your Subject Vehicle is undergoing a repair covered by the Customer Confidence Program that will exceed four hours to complete. In appropriate circumstances, where the Class Member has a demonstrated need for a Loaner Vehicle similar to the Subject Vehicle, Toyota, through its dealers, shall use good faith efforts to satisfy the request.
You do not need to do anything to seek coverage under the Customer Confidence Program. If you do not exclude yourself from the Settlement, and the Settlement is finally approved, you will automatically be able to participate in the Customer Confidence Program.
The duration of prospective coverage for the sliding door cable sub-assembly, sliding door center hinge assembly, fuel door pin and fuel door hinge will begin following the date of Final Order and Final Judgment and run for ten (10) years from the date of First Use of the Subject Vehicle.
The duration of prospective coverage for the sliding door front lock assembly for model years 2017–2018 will begin following the date of Final Order and Final Judgment and run for ten (10) years from the date of First Use. For model years 2011–2016 Subject Vehicles, the current Warranty Enhancement Program ZH4, which is applicable for nine years from the Subject Vehicle’s date of First Use, will be extended by one additional year.
The duration of prospective coverage for the sliding door rear lock assembly for model years 2016–2018 will begin following the date of Final Order and Final Judgment and run for ten (10) years from the date of First Use. For model years 2011–2015, the current Warranty Enhancement Program ZH5, which is applicable for nine years from the Subject Vehicle’s date of First Use, will be extended by one additional year.
The G04 Recall Remedy Kit’s warranty for model years 2011–2016 will be extended an additional one year – for a total of two years – from the date the G04 Recall Remedy was performed. If the G04 Recall Remedy was performed more than one year prior to the date of entry of the Final Order and Final Judgment, then the Customer Confidence Program will provide an additional one year of coverage for the G04 Recall Remedy Kit from the date of entry of the Final Order and Final Judgment.
FILE A CLAIM
TO SEEK REIMBURSEMENT
You may submit Claims for previously paid out-of-pocket expenses incurred to address a condition that is covered by the Customer Confidence Program that were not otherwise reimbursed and that were incurred prior to March 1, 2019. This is the only way that you can get reimbursed.
The deadline to submit Claim Forms is sixty (60) days after the Court issued the Final Order and Final Judgment on June 10, 2019, which is:
August 9, 2019.
Ask to get out (opt out) of the proposed Settlement. If you do this, you are not entitled to any of the Settlement benefits, but you keep your right to sue Toyota about the issues in your own lawsuit.
May 3, 2019
|Write to the Court about why you do not like the proposed Settlement.|
May 3, 2019
APPEAR IN THE
You are not required to enter an appearance in the lawsuit in order to participate in the proposed Settlement, but you may enter an appearance on your own or through your own lawyer in addition to filing an objection if you do not opt out. You can also ask to speak in Court at the Fairness Hearing about the proposed Settlement, if you have previously filed an objection and submitted a timely notice of intention to appear at the Fairness Hearing.
June 4, 2019 at
You will be included in the Class but may not receive certain Settlement benefits that you may otherwise be eligible for, such as reimbursements for certain out-of-pocket expenses and you give up the right to sue Toyota about the issues in the lawsuit.
You are encouraged to periodically check this website as it will be updated with additional information.